I recently attended and spoke at the annual SHRM (Society for Human Resource Management) conference held in Chicago, IL. This was the largest annual conference ever with over 15,000 Human Resource (HR) professionals from all over the world. The conference highlighted keynote speakers such as Hillary Clinton, Daniel Pink, Fareed Zakaria, Dan Heath, Mark Kelly and Gabby Gifford.
The conference was so outstanding and rich in content that I wanted to document some of the highpoint remarks from the speakers and sessions I attended. I’m confident that you’ll both personally and professionally benefit from the insight below:
Speaker: Hillary Clinton, former Secretary of State
* Leadership is a team sport and measured by how well you get others to work together.
* You can’t win if you don’t show up.
* Take criticism seriously and listen to it, but do not take it personally
Speaker: Blake Mycoskie, founder and chief shoe giver of TOMS
* Be inspired to think creatively in designing opportunities and programs to positively motivate employees.
* TOMS customers don’t just buy shoes; they join a movement.
* For every pair of shoes sold, the company’s ‘One for One’ program donates a pair to a person in need in one of 50 countries. In its first year, the company sold 10,000 pairs of shoes.
Speaker: Daniel Pink, author of several best-selling books including: “To Sell is Human: The Surprising Truth About Moving Others,” “Drive: The Surprising Truth About What Motivates Us”, and more.
* No longer is it ‘Buyer Beware’, it’s now ‘Seller Beware!’
* Attunement: Seeing it from someone else’s point of view.
* Buoyancy: Leaders stay afloat and are resilient.
* Clarity: It’s not about accessing information; it’s about distilling and understanding it.
* Employees don’t quit jobs, they quit bosses.
Speaker: Dan Heath, author of “Decisions,” “Switch,” and “Made to Stick.”
* Why is it that each year there are roughly 60,000 reverse tattoo’s? Answer: People make decisions they later regret.
* No one is going to tell you that your baby is ugly.
* Over 50% of newly hired employees leave during the first year.
* Not controlling, and being aware, of our short term emotions distort our judgment.
* When we want something to be true, we try to make it so.
* Often in life, we think we’re looking for truth when in actuality, we’re really looking for reassurance.
* What would you tell your best friend to do if you were in the same situation?
* Four(4) villains of decision-making: 1) Narrow framing, 2) Confirmation bias, 3) Short-term emotion, 4) Overconfidence.
Speaker: Astronaut Mark Kelly and Gabby Giffords
* Mark Kelly: “I went from ambulance driver to space shuttle astronaut by working harder than anyone else. I wasn’t the best at the beginning but I learned how to be better.”
* How good you are at the beginning of anything is not an indicator of who you can become.
* You know what’s worse than seeing the first missile coming at you? The second!
* We’ve learned more about space flight through the two(2) devastating accidents.
Performer: Kelly Clarkson (I never realized how many #1 songs she’s had – impressive!)
* I know that I’ve got issues; But you’re pretty messed up too ; Either way, I found out I’m nothing without you(!)
Here’s a random collection of comments/insights from various sessions throughout the conference
* Question: Who’s responsible for the ‘bottom line?’ Answer: People.
* Out thoughts determine our feelings which determine behaviors which dictate our actions which produce our results. To change your results, change your THINKING!
* Strategies of Phenomenal Leaders: high emotional resilience, committed to their vision, take personal responsibility, build a trusted inner circle, move with speed and don’t wait to see what happens
* What do you want your day to look like in 5 years?
* Did you Know: 40% of executives fail in new positions in the first 18 months.
* How do you get everything done? Answer: You normally don’t so don’t get caught being just tactical and transactional – be strategic in your own role, team, department, and organization.
* Quick decision making is a critical leadership skill. According to a 2012 Harvard Business Review of CEOs, 61% shared they believe that not making quick decisions hindered their performance.
* DWYSYGTD: ‘Do What You Say You’re Going To Do.’
* Schedule ‘Think Time’ – Google invests 20% of its worker’s time doing it.
* Thought: Require a FAILURE from your employees each year during annual review. Unless you are failing you are not trying.
SHRM is an amazing organization for those engaged and interested in the filed of human resource management!
Dr. Kevin Snyder is a motivational speaker and author with over 800 keynote presentations in all 50 states. He also held a career in university student affairs and most recently served as the Dean of Students for High Point University. He is an On-Call Faculty member with the Center for Creative Leadership (CCL) and is the Co-Founder of Inspir-Active Solutions. His website is www.InspirActiveSolutions.com where you can download free motivational resources, sample soundtracks from his new instrumental music CD, and Ebooks. Kevin can be reached at Kevin@InspirActiveSolutions.com and on LinkedIn/Twitter/Facebook at ‘KevinCSnyderSpeaker’.