The 919 Local Business Network

10 Things That Define a True Professional

I ran across and article this morning that I thought I would share. I see these lists every day. Most seem a bit arbitrary to me and many are information technology related, so I do not share them with a broader audience. However, this one crosses industry lines and can apply to anyone.

As I read through the list, I thought about my own growth over the years. Some of these characteristics are a natural part of my character and some, I've learned over the years. Still others, I continue to perfect. My point is, never stop growing personally or professionally.

See the entire article here:
10 Things That Define a True Professional

  1. Put customer satisfaction first
  2. Make expertise your specialty
  3. Do more than expected
  4. Do what you say and say what you can do
  5. Communicate effectively
  6. Follow exceptional guiding principles
  7. Praise your peers not yourself
  8. Share your knowledge
  9. Say thank you
  10. Keep a smile on your face and the right attitude in your heart

Views: 43

Comment by Fred T. Gruber Jr. on March 14, 2013 at 8:15am

Great share Jed. That should be the 10 commandments of good customer service!

Comment by Diogenes Ruiz on March 16, 2013 at 12:16pm

Great list! I would recommend one more commandment for the list.
11. Remember that you have customers at home as well as work. (I made the mistake of forgetting this one, not good.)

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