Mass Production: Peeps were a product of the Rodda Candy…
Every task requires a certain amount of focus. Things that are easy and come naturally need less effort than more complex tasks. Walking is something that is relatively easy for most people. You don't really have to think much about it. Running in a marathon, on the other hand, requires an intense amount of focus, dedication and effort.
Sometimes we tend to over analyze things and put in more effort than is needed for a task that should be simple, making it more difficult. We…Read More
Added by Fred T. Gruber Jr. on July 2, 2013 at 1:43pm — No Comments
Fireworks on the 4th of July are some of the best memories we have each summer!
Here is a list of activities sorted by town and city. Several celebrations include “old fashioned” festivities for families such as face painting, potato sack races, and plenty of live music. Raleigh has added 2 fireworks displays this year at different times on July 4th.
The …Read More
Being in the customer service business, for over 20 years, I tend to be a little bit critical of the kind of service I receive. I have seen every shade, from poor to great, when doing business with people.
Great customer service is what will make your company stand out from the rest. If you sell a brand name item, The item is the same no matter where you go. Price is a deciding factor but if all is equal wit regard to pricing, your level is service will decide if they will buy from…Read More
Added by Fred T. Gruber Jr. on June 20, 2013 at 4:22pm — No Comments
The Triangle real estate market has been very busy since 2012. The number of properties for sale that have received multiple offers continues to be high in areas that have a shortage of what…Read More
The goal of any business is to get the word out to your target market. Whether you place ads in publications, distribute flyers door to door, network or use social media, the objective to get your info in front of as many people as possible. Referral is another great way to build a business. Sometimes you get business just by asking.
Whatever service you provide, make sure that your customers and prospects are aware of it. Don't (ass)(u)(me) that they know. If you are…Read More
Added by Fred T. Gruber Jr. on May 8, 2013 at 12:20pm — No Comments
You may have provided outstanding service to your customer. They are, overall, pleased with the work you provided but there's just one little thing that they though could be better. They know you worked hard and have proven to be a true professional, so they may feel a little uncomfortable complaining about it. Are you making sure that your customer is welcome to say something?
Many people don't like to complain because they don't want to bother you. Well, make sure that they know…Read More
Added by Fred T. Gruber Jr. on May 8, 2013 at 12:03pm — No Comments
You've probably received many phone calls and e-mails, soliciting for your business. We'll if you're like me, you dislike this invasive way of doing business. There are many great salesmen that can talk you into spending money you probably shouldn't. These guys can probably sell ice to an eskimo.
We believe in letting our work speak for itself, rather than trying to talk people into something they aren't sure of. We often get asked if we are going to charge more, once we are in the…Read More
Added by Fred T. Gruber Jr. on May 1, 2013 at 5:02pm — No Comments
I was taught to always say please and thank you, have respect for others and to be kind. In business, this is one of the things that has helped us to give our customers outstanding service.
When doing business with some people, it feels like they forget about you after the sale.
I am amazed at how many services I call, not to even get a return call. This is bad business. Even if you are too busy, return their call and…Read More
Added by Fred T. Gruber Jr. on April 27, 2013 at 6:30pm — No Comments
No doubt, networking is essential for business growth. It is important to let people know who you are and what you do. But like anything else, there's a right way and wrong way about how you network. Here are a few things I have observed and have found, that have helped me to grow our business.
Do: Attend regularly. The more familiar people become with you, the…Read More
Going bankrupt: what does that mean? There are a lot of myths and misconceptions regarding “going bankrupt” or filing for bankruptcy.
Even some “experts” on the topic aren’t helping. For example, there was a recent opinion article in a well-known magazine by an attorney, who spent a lot of energy perpetuating the misconception that bankruptcy is never a good idea.
The author took aim at consumer bankruptcies and the attorneys who handle them, painting them all with one broad…Read More
Added by Dennis Jay Sargent Jr on April 22, 2013 at 3:09pm — No Comments
I am often amazed at how many people use the economic situation or other factors as the reason why they aren't successful. I think some people are gripping onto any excuse as to why they can't get ahead. They want to blame external forces rather than take responsibility.
Sure. The economy can have some effect on cash flow but there are actions that you can take to counter it. I'm a results oriented person. I always expect to succeed, no matter what. If I fail or succeed, I am…Read More
Repeat business and referrals are the life blood of any service business, or any business for that matter. What are you doing to retain customer loyalty? Are you offering a referral reward or a frequent buyer program?
It cost more money to get new customers than to retain the ones you have. If you do a great job and treat your customers right, you will never be without work.
I'm amazed at how some companies treat…Read More
Added by Fred T. Gruber Jr. on April 4, 2013 at 7:58am — No Comments
Sometimes, opportunities will present themselves at the most unusual times. Will you be ready to accept the task or will you miss out?
It would be nice if everything worked the way you planned. Customers or clients would only call you, between the hours of 9-5. You wouldn't have to work late or on weekends. A big job would only come in when you aren't busy. Well, this is the real world and we sometimes have to work late, field phone calls at 9pm and take on a big job when you already…Read More
Added by Fred T. Gruber Jr. on April 4, 2013 at 7:38am — No Comments
Mass Production: Peeps were a product of the Rodda Candy…
There are many factors that can attribute to business success. Hard work, determination and the right kind of exposure will definitely help but sometimes being at the right place at the right time can also help.
I can't tell you how many jobs we have gotten because someone spotted our truck or I just happened to walk into a place and overhear someone talking about carpet cleaning.
I stopped by a carpet store, to tell them…Read More
Added by Fred T. Gruber Jr. on March 2, 2013 at 4:26pm — No Comments
We've all been there. The New Year brings renewed enthusiasm to get out and attend more networking events, to grow our business. As time goes on, you get busier and you attend less events. Eventually you have so much work that you skip networking altogether. If you're that busy, why do need to network? Here's why.
I've made that same mistake, while building my first business. We had gotten so busy that we stopped going to events and it cost us, in the long run. When the economy was…Read More
Whether it's a deadline or you just need to get things done, how do you handle the pressure? Do you have grace or do you fold under the pressure?
I, Myself, do better when I have pressure. If I have a lot of time to do something, I'm more than likely to wait till the last minute. If I have a small window, I tend to be more productive with less time.
As business owners, we have to adjust to the…Read More
Carpet cleaning can improve the appearance of your home and extend the life of your carpet, but perhaps the most valuable benefit from the process is improving you and your family’s health. Most people are unaware of the importance of a regular carpet maintenance plan.…Read More
Added by Fred T. Gruber Jr. on February 7, 2013 at 2:48pm — No Comments
I'm sure many of you have been in a situation where you wanted to do something that you know would grow your business but maybe you didn't have the funds for. Perhaps it's during a slow season or you had an unexpected expense come your way. I've found that bartering is a good alternative to get what you want. Here are some ways that you can barter to grow your business.…Read More
Added by Fred T. Gruber Jr. on January 24, 2013 at 12:31pm — No Comments
When looking for products or service, we are always looking for value. We want to get the most out of our hard earned dollar. Your prospects are also looking for value. What makes what you have to offer a good value?