Hi Leslie,
Great question - I thought I would reply since I recently hired an executive coach myself. I am faced with this in my own business, but I am unable to give an solid answer to this type of question until I have spent some quality time lea…
Will you commit to adding 1 positive item to the Network each month? (it can be a Question, an Answer, an INVITE or really anything positive)
Yes
About my Business:
At Rossetti-Marc Analytics, we believe that customer service satisfaction is central and fundamental to the financial success of any business. We take pride in building personal relationships with our clients and our goal is to help decision makers design and implement a customer service vision which not only creates retention, but accelerates growth.
About Me:
I am passionate about customer service and have a message to deliver! As a customer relations analyst and business process engineer for the last 11 years, I am passionate about helping other businesses differentiate themselves through service in today's demanding market place.
My Ideal Customer is:
businesses who are eroding their competitive position due to customer attrition.
My Ideal Referral Partner is:
someone who knows of a business who has failed to understand the value of the customer, illustrated through poor customer service practices.
Hey Rebecca, Wanted to take a minute and personally share the Local Coffee Break networking opportunity we're trying to foster to connect members and to let you know I'll be posting info on the 2009 Christmas party soon - please keep a look out.
At 9:39am on September 13, 2009, Pat Howlett said…
Hey Rebecca, hope you can make it to the End of Summer "Social Hour" Trying to get a bunch of inSiders to meet each other offline. It's what I do :)
Hi Rebecca! How have you been? I can't believe that we haven't spoken in several months! I was thrilled to connect with you at an Inside 919 event at Virginia's studio and then, I don't know where the time went! So much has happened in my life... How about yours? Do you have time to meet for coffee? Let me know and let's plan something soon!
I'm looking forward to our meeting tomorrow at The Studio. I hope we can all brainstorm about the issues you raised the other day and how best to go about setting up those type of sessions and training. Virginia
LOL! not sure how i managed to mix the names up! oh, i see, Moniques name is below mine! Oops! Yes the comment was intended for you:) Love to meet for coffee sometime. We do insider workdays at Soco on Weds. so that would be a good day, or tuesday?
Hi Monique! Wow, your ideal referral partner included a LOTTA people! I find those biz's every day! :) If I can help you in any way, let me know! Look forward to meeting you!
Great page! Concise and to the point about what you do. Good job. I really enjoyed spending time with you at the Inside919 Social/Lunch and Learn. The passion you have for what you have to offer business' really shines through and is woven into the fabric of who you are... Watch out North Carolina! I look forward to more great times together. Have a great day! Monique