We all have opinions on things. We can also be passionate about a lot of things, like politics and religion. It's fine to share these thing with close friends or family but it is never appropriate to…Read More
We are looking for a company or individual that can makes gift baskets for our top clients, to give to them during the holiday season. Just a other way of thanking them for their business, throughout…Read More
I'm on the road a lot and have to field customer calls, regularly. I have my office phone forward to my mobile phone. Sometimes I don't catch the calls in time and have to call them back. Because my…Read More
My martial arts teacher will often say "The bigger your network, the more capable you are" The translation from Chinese losses a little but it is still comparable and relevant. in martial arts, it means that you will increase your knowledge and acquire more skills with hard work. It means a little different to business owners but the principle is the same. The bigger your network, the more capable you will be at growing your business.
This doesn't mean that you have to attend every…Read More
So you own a business and want to get more customers. What are the benefits and value that your service provides to them?
Some businesses, it's fairly clear what it is you do, while others may be a little more vague. For instance, it's pretty clear what our carpet cleaning business can offer to people but it's my responsibility to make sure that they know all that I can provide. Yes, they know that I clean carpets but it may not…Read More
After you have hired a landscaping service or other planned maintenance, you don't have much contact with them. They provide the service and you pay for the service. If they are doing their job, there will be little to no communications with them. You may want your business to operate in a similar fashion.
When you are in the process of trying to land a big account, you have to make contact with the decision makers and others that are involved with the process. After you have landed…Read More
When a potential customer calls you, there is obviously a need for what you provide. It may be an immediate or something they are looking for, in the near future.
Besides answering their questions, you also need to ask questions. That way you can gather as much info as possible, in order to find out their needs and concerns. Never assume that they will know about your business. Make sure you communicate your benefits to them, what they should expect from your service and what is…Read More