Ethical Selling

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Comment by Melinda Schmitt on June 3, 2009 at 9:41am

Too many times true customer service is taken for granted. I always choose to use those who care more about me or others than their business. I am so proud to be a part of this group and I hope I live up to its expectations in my own business.
Back when I worked with people with special needs I decided to hold a prom for them knowing most never went to their own. An incredible dj and photographer in CT donated their services. You better believe those were the people that I used (and paid) at my wedding!

Comment by Dr. Dorothy Brolin, DC on March 18, 2009 at 4:26pm

I believe we just need to give the best care possible that we can and to treat people openly and honestly.

Comment by Cathy Arsenault Tarheel Mortgage Corp. on October 9, 2008 at 3:36pm

Ethics are the base of my business and I am thrilled to join this group. As a Salesperson - Ethics are the backbone of my day to day business.

Comment by Leslie Flowers, Change Agent on September 11, 2008 at 1:35pm

Ethics lives next door to the Law of Compensation. When we provide great value, remuneration must occur. The law requires ethical practices or it just doesn't work.

Comment by Debby Bruck on July 3, 2008 at 10:53am

Ethical Care is number one principal for all homeopathic practitioners. As it says Samuel Hahnemann's "Guiding principles from the Organon."

1. Organon § 1 - The homeopath's high and only mission is to restore the sick to health, to cure.

2. Organon § 2 - The highest ideal of cure is rapid, gentle and permanent restoration of the health, or removal and annihilation of the subtle, spirit-like disease in its whole extent, in the shortest, most reliable, and most harmless way, on easily comprehensible principles.

Every homeopathic organization has a set of Ethical Guidelines regarding privacy and practice for the client and practitioner.

Comment by Michelle Gower on June 15, 2008 at 4:51pm

I'm glad to see that perhaps I'm not in the minority when I say that I'd rather attract business to me than to convince someone that I'm 'worth working with.'

All the books and the so-called science of closing sales--from recognizing buying signals to seven types of 'closes' to reading the 4 main personality types--none of it matters if you don't have ethics or see the person on the other side of the table as a human being with needs just like yourself. You just look that much slicker.

I often tell people that I'm "selling" to that I'll pull the deal off the table before I sit and convince them to work with me, let alone disparage any other method they are using to market their services.

The days of "would you like that in red or blue?" are long gone, but common courtesy never went away. If only we could have an association or group that could "certify" someone as an ethical salesperson.

Comment by Carolyn Anderson on June 12, 2008 at 10:36pm

Let's change the way people perceive sales people one happy customer at a time! I am amazed at the number of people who "compliment" me by telling me that they can not believe I am a sales person. We as sales people have a lot of "bad press" to overcome!

Selling involves clearly answering questions and helping a consumer make decisions about the product needed or desired. Selling and teaching are very similar professions. When a sales professional understands that satisfaction is the goal, then consumers purchase comfortably when their questions have been answered and they understand why what the sales person is offering is what they want or need

A favorite story: When living in northern VA, our home had a problem with carpenter ants. I called several companies who recommended a variety of chemical treatments to kill the ants. I had small children and hoped for a better alternative. Finally one person told me that I really did not need chemicals. He told me that the problem would be resolved if I got the flashing repaired around a vent on the roof. $35 later, a leak was repaired, the wood dried, and the ants disappeared. The gentleman did not make a sale. I really did not need his services, but he did receive a ton of referrals from me!

Comment by Jeannie Whyte on May 25, 2008 at 12:56pm

I believe that we all must take responsibility for making a change in the world...starting with ourself and have always believed that truth, ethics and honesty needed to be part of whatever I did in my life but found that to "successful", the majority of those who make the most money were the people who twisted the rules/ethics to suit themselves.
However, the time has come for us to start forging groups like this to make these social (business) changes and joining forces will increase our impact on the world. Am happy to see this group!

Comment by Tim Moore on May 23, 2008 at 8:10am

Thanks for setting this up Deidre. I think it is a wonderful place to find support, answers and ideas.

Comment by Deidre Hughey on May 20, 2008 at 8:30am

Thanks Pat! Glad to have you join us!

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